Policy Page

# 30-Day Return Policy for Midland Jump Spark Lighters Reproductions

At Hoosierboy Restorations, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your Jump Spark lighter reproduction, you can return it within 30 days of the purchase date. Please review our return policy below:

## Eligibility for Returns

- **Timeframe**: Returns must be initiated within 30 days of the purchase date.
- **Condition**: Items must be in their original condition, unused, and in the original packaging.
- **Proof of Purchase**: A receipt or proof of purchase is required for all returns.

## How to Initiate a Return

1. **Contact Us**: Reach out to our customer service team via email at info@hoosierboyrestorations.com or call us at (317) 734-3903 to request a return authorization.
2. **Return Authorization**: You will receive a return authorization number, which must be included with your returned item.
3. **Pack the Item**: Carefully pack the item in its original packaging, including all accessories and documentation.
4. **Shipping**: Ship the item to the address provided by our customer service team. You are responsible for return shipping costs unless the item is defective or incorrect.

## Refund Process

- **Inspection**: Once we receive your returned item, it will be inspected to ensure it meets our return criteria.
- **Refund Issuance**: If approved, a refund will be processed to your original payment method within 7-10 business days.

## Non-Returnable Items

- Items that have been used or damaged.
- Items returned without a return authorization number.
- Gift cards or promotional items.

## Exchanges

If you would like to exchange your item for a different model or color, please follow the return process and place a new order for the desired item.

## Customer Support

For any questions or concerns regarding our return policy, please contact our customer support team:

- **Email**: info@hoosierboyrestorations.com
- **Phone**: (317) 734-3903
- **Business Hours**: Monday to Friday, 9 AM - 4 PM (EST)

Thank you for choosing HoosierboyRestorations! We appreciate your business and look forward to serving you again.

We specialize in restoring antique upholstery, including reupholstering, repairing, and cleaning. Our team has experience in restoring all types of furniture upholstery, including leather, silk, and velvet.